solution: enhancing communication
Hoover wanted to keep callers updated with changes to their installation schedule while also polishing the brand’s image. A new Auto Attendant production offered a personalised introduction to the company and allowed for clearer communication, as Hoover provided callers with new contact centre and online sales support details.
“PHMG’s ability to provide high quality voice content quickly has always been appreciated – now more than ever.”
- Euan McKendrick, IT Manager