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how does your future sound?

Audio Brand Consultant

Location:

Manchester

Audio Brand Consultants play a pivotal role in the delivery of our world-class service, liaising with key company contacts, internal and external service providers to ensure the seamless implementation of a client’s new audio branding productions. With your excellent people and organisation skills, customer-focused mentality and proactive approach to work, you’ll maintain the high standards of customer service that we’re renowned for. 

For more details, contact
the recruitment team on 0808 256 2354

apply now

Alternatively email

careers@phmg.com

Key responsibilities

  • Effectively project managing our B2B client portfolio
  • Building a thorough understanding of a new client’s business, to develop creative briefing content
  • Working to a series of tight deadlines to develop brand congruent audio content; including all creative
  • audio brand consultant scripts, recorded productions and arranging all necessary engineering for new PHMG clients.
  • Establishing effective relationships across multi-disciplinary teams located across the globe
  • Delivering world-class customer service to all new clients
  • Ensuring all project management updates are

Skills, knowledge and experience

  • Experience in a results-driven customer services environment
  • An understanding of branding and its commercial benefits to a B2B customer
  • Proven success in project management and managing multiple priorities
  • Strong business acumen; polished, and articulate, comfortable liaising with seniors
  • Creative problem solver who can react professionally at all times and multi-task
  • Experience taking client briefs and dealing with others to ensure briefs are met
  • Communicate effectively and efficiently via phone, email and in-person meetings
  • Competitive, able to work under pressure and meet and exceed set realistic targets
  • Extremely proactive, with strong organisational skills
  • Ambitious, reliable and focused
  • Dedicated team player with drive and initiative
  • Enthusiasm, motivation and a positive attitude
  • Good knowledge of Microsoft and CRM applications
  • First-class verbal and written communication skills, including excellent listening skills
  • Degree Level (with relevant Degree in Marketing, Communications, Business Management)