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how does your future sound?

IT Support Technician

Location:

Chicago

We require a thorough and conscientious support analyst to join our IT Service Desk Team. Responsible for resolving issues raised in multiple ICT systems from business applications to hardware. You will also be involved in the testing and rollout of all new systems – providing support and gaining feedback with new deployments. Training will be provided where necessary.

Confident and approachable, you will use your expert problem solving skills to provide help and assistance to staff from all departments and at all levels.

For more details, contact
the recruitment team on 0808 256 2354

apply now

Alternatively email

careers@phmg.com

Key responsibilities

Desirable
  • Understanding of cross-departmental processes
  • Keen interest in Information Technology

Skills, knowledge and experience

Essential
  • IT hardware/software knowledge
  • Willingness to learn complex ICT and CRM systems
  • Systematic problem solving capabilities
  • Confident, approachable and concise communication skills
  • Team focussed but able to work using your own initiative